Friday night we finished a wonderful week at the Missionary Training Center. As we prepared to go to sleep Sue turned on her CPAP machine and nothing happened. Uh-oh. We knew her machine was old. We had tried to replace it in November but Medicare rules require the provider to follow up in three months, etc. and there wasn’t enough time to do that. We felt grateful just to have a prescription and get her new hoses and masks.
We knew that we could buy a new machine without all that red tape but we would have to pay for it ourselves. We had the prescription saved in our photos but how would we find a medical device company open on Saturday who would be willing to sell us one? I did a quick search on the internet for medical device businesses in Utah and Salt Lake counties and those I could find were closed on Saturday.
The idea of going to Africa without CPAP just didn’t seem like a good idea. A day or two here or there without it isn’t a big deal, but not for 18 months. It looked like we would have to call Church travel and have them delay our departure until Tuesday or later until we could get this resolved.
However, we learned in good old Woodbadge training to use our resources. There was a medical clinic in the MTC (closed until Monday) but also a front desk at the MTC open 24/7. Perhaps they might know someone who could help us, or know of something open on Saturday.
Not sleeping well that night, we went to the front desk at 5:40 AM and shared our predicament with the young man working there. He found a number online for Intermountain Health Care in Provo and called. It rang over to someone answering in Salt Lake who gave him the address of the IHC Homecare and Hospice in South Jordan, which opened Saturday at 10 AM. He gave us the number to call.
Our plans had been to check out of the MTC at 8 AM Saturday morning, thanks to the generous offer from the Grahams, to drive us to Hugh’s home in Salt Lake. We hoped to spend the morning with grandkids while Hugh and Kristi went to a temple session. Should we delay departure to 10 AM until we knew we could actually get a CPAP replacement machine, or should we go and hope for the best? We decided on the latter. As we had our morning prayer we felt a sense of peace about that decision.
When we called the IHC number from Hugh’s home at 10:05, they said yes they had CPAP machines and could provide us one on the basis of the prescription, but without insurance (and Medicare red tape) it could cost up to $2,000. We bundled the kids into Hugh’s van and headed off to the address, which was not far from our destination (the aquarium) with the kids.
When Sue arrived at the large building she connected with two people at the front desk. They said a replacement CPAP machine would be $1400 which they could sell us as soon as they received a copy of her prescription. Tom sent it from his phone in the car. While the first went to get the machine, another attendant there suggested they check the power box before taking our money. They had an old one which they connected and voila! the machine worked just fine. Sue asked if she could just buy it and Brad (the technician) said he would just give it to her. He also checked the filter, replaced the dirty one, and sold us a small supply for the sum of $18.
We were on our way to the aquarium, Hugh and Kristi made it to the temple, no delay in flight plans, and we had a freshly cleaned CPAP machine that worked. For us, a remarkable tender mercy: help from heaven and its earthly angels in time of need that we could not have taken care of by ourselves. A sweet reminder of our favorite scripture: Proverbs 3: 5-6.
Our plane leaves tomorrow morning at 8:36 am.